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Q&A

Q: How to place order?
A: Please contact our email address  info@medi-farcoo.com  for quotation and proforma invoice.
 
Q: What’s the Payment terms?
A: All prices are on basis of FOB China, please pay both of the bank charges and send us the payment slip for faster shipment. 

Q: What are the Payment Account Details?
A1: Bank Account
Beneficiary Name: Shenzhen Medi Farcoo Medical Co.,Ltd.

Account No.: 15000096033560

Bank Name: Pingan Bank Co.,Ltd., H.O.,Offshore Banking Department

Bank Address: 11/F, No.5047, Road Shennan Dong, Shenzhen, P.R. China

SWIFT Code: SZDBCNBS
 
Remarks:  For wire TT, Total Amount means :
The Amount we get here, the Bank transaction fee is exclusive.

A3: Western Union Account
First Name: LIANG
Last Name: HUANG
 
Q: How about the Modes of Transport? 
A: Normally by DHL, FedEx, TNT, UPS, or by Sea, by Air.
 
Q: What’s the Lead Time? 
A: Within one week against receipt of payment
    
Q: How about the Warranty?
A1: Compatible Ultrasound Transducer Probes
       12 months 
A2: Preowned/refurbished Ultrasound Transducer Probes
      30 days to 3 months
 
Q: Is there any policy about the Return?
A: All items sold are nonreturnable unless permission is granted in advance. If your order does arrive damaged due to shipping, you must keep the original carton and packing for inspection by the carrier. Damages or mis-shipped items must be reported within 10 working days of receipt. Replacements will be made within 30 days of receipt of shipment.
 
 
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